We recognizes the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site.

This policy will be continuously assessed against new technologies, business practices and our customers' needs. The Privacy Policy may be updated from time to time and it is important for you as a user to familiarise yourself with the Privacy Policy periodically.

What is personal information?

Personal information is any information whereby an individual could be identified from or whereby an individual is identifiable from. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed at:
http://www.acts.co.za/prom_of_access_to_info/index.htm

Personal information gathered by this site may include but is not limited to: Name/Telephone Number/ID number/Banking Details/Religious beliefs/Medical and Employment History/email address/credit card number etc. (hereinafter referred to as "Personal information")

How is personal information collected, utilised, and disclosed?

On some of our sites, we may request that you voluntarily supply us with personal information, such as your e-mail address, street address, and telephone number. This will enable us to enhance your site visit and to follow up with you after the site visit.

By voluntarily providing your personal information, you automatically consent to the collection and use of your personal information as described below.

YELLO may share personal information with trustworthy business partners. YELLO do not sell or rent personal information collected through this site.

YELLO may provide aggregate statistics about visitors to our sites, such as volume, traffic patterns, and related site information to reputable third-party vendors.

These statistics will not include personal information.

YELLO may disclose personal information where such action is necessary to:
(a) Conform to legal requirements or comply with legal processes;
(b) Protect and defend our rights or property;
(c) Enforce the Web site Terms and Conditions of Use; or
(d) Act to protect the interests of our users or others.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, , to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.

Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.

Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the contact us page.

What is “Cookies” and how is it utilised?

Some YELLO sites, like many other commercial web sites, may use technology called "cookies" to collect information about how our site is utilised.

“Cookies” was designed to help web site operators determine that a particular user visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site.

Cookies are small strings of text that web sites send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing a YELLO informational site, a cookie may be used to identify your browser as one that has visited the site before.

We may also make use of memory-based cookies in support of authenticating the user of certain YELLO web applications. Similarly, if you are a registered user of a site providing service to YELLO clients (and have a user ID and password), we may use cookies so that we can provide personalised information based on preferences you have indicated while using the site.

Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilise YELLO services which require registration if you reject cookies.

What are your choices regarding the collection, use, and distribution of your personal information?

Where you have voluntarily provided personal information, you consented to the collection and use of your personal information as described in this Privacy Statement.

Should YELLO request to use your personal information in a way not described in this Privacy Statement and you do not wish to permit that use, you can elect not to use the particular service.

Where you voluntarily provided personal information, YELLO may, from time to time, send you mail or e-mail regarding products and services.

Should you elect not to receive such offers and mailings you can indicate that by selecting the appropriate box on the submission form.

How can you access, and update your personal information?

You may view and edit your personal information at any time by contacting us using the link provided on the YELLO web site.

How do we protect your personal information?

We exercise great care in protecting your personal information. This includes industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.

Internally, access to personal information is restricted to employees who require the information to perform their duties. These employees are limited in number, and are committed to our privacy policies.

We will review our security arrangements from time to time as we deem appropriate. The user allows YELLO to take all reasonable steps to ensure the integrity and security of the YELLO site and back-office applications.

How can you help protect your personal information?

If you are using a YELLO web site for which you registered and chose a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the registered site and close your browser window when you have finished your work. This will ensure that others cannot access your personal information and correspondence should they have access to your computer. The user agrees and warrants that its log-in name and password shall be used for personal use only; and not be disclosed to any third party.

Other Sites

YELLO sites may contain links to other sites, including those of our business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites.

If you have questions or concerns regarding this statement, you should contact us.

 

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